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FT
Where do I see my NFTs?

To see your NFTs, go to the Okto app, go to the portfolio section from the bottom bar, and go to the collectibles section. You should be able to see your NFTs here. You should be able to see NFTs on all chains enabled on Okto. If you are unable to see your NFT in Okto, please write to support@okto.t

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NFT / Collectibles

CO
Who can use an Okto wallet? Are there limitations based on Nationality?

At the moment, Okto is exclusively available in India and 61 countries. ​ List of countries Okto is available: Argentina Armenia Austria Azerbaijan Bahrain Belgium Bolivia Bulgaria Cambodia Chile Colombia Costa Rica Croatia Denmark Dominican Republic Ecuador El Salvador Finland France Germany Ghana

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Install Okto

CO
What fees are involved in swapping tokens?

You will be charged a gas fee for the transaction.

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Swap at Okto

CO
How to restore/import my Okto wallet in a new device?

When you sign in to a new device using your Okto account, Okto will automatically look for the part of your wallet key that was backed up on your Drive or iCloud during the account creation process. If Okto successfully retrieve this information, you'll be signed in to your new device with the same

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Wallet Recovery

CO
Can I create multiple Okto wallets?

No, you can create only one Okto wallet for a given account.

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Wallet Setup

CO
How do I get funds(crypto/tokens) into my Okto Wallet?

Welcome to the exciting world of Okto. ​ To kick off your journey and make the most of your Okto wallet, you'll need to add some funds to it. We've made it super simple and friendly for you! ​ There are currently two ways to add funds to your Okto wallet: If you already have a CoinDCX account, just

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Deposit funds to Okto Wallet

CO
Will I be charged any fee for transferring funds to Okto Wallet?

Since Okto is an on-chain wallet, which means every time you make a transaction, there's a small fee called a "gas fee." Think of it like a tiny helper that makes sure your transaction goes through smoothly. ​ Curious about gas fees? Check out this easy-to-understand article for more info. ​ Now, wh

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Deposit funds to Okto Wallet

CO
Is Okto a self-custody or centralised wallet?

Okto is a decentralized self custody wallet that prioritizes security and user control. ​ To know more about self custody, you can read our article: ​https://okto.tech/help/articles/wallet-and-defi-universe/what-is-a-selfcustody-wallet/63e26c2989a0982a4f73f7bd​ ​ Unlike traditional platforms where t

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Okto Wallet Features

FT
How to withdraw tokens from my Okto wallet to an external wallet?

To withdraw your tokens from your Okto wallet to your CoinDCX account, follow the following steps: Go to Portfolio tab Click on 'Withdraw' button Select the token to Withdraw Select 'External Wallet' option Enter Wallet address and quantity that you want to withdraw Swipe to Confirm NOTE: Every tran

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Withdrawal funds from Okto Wallet

CO
How to create Offline recovery phrase for my Okto Wallet?

Follow the following steps to create an offline recovery phrase backup of your Okto Wallet: Go to Accounts Tab-> Security section -> Offline Recovery Then follow the following procedure and your recovery file will be stored on your Cloud NOTE: Okto doesn't store your recovery file and Okto can't hel

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Wallet Backup

CO
How to create Online/Cloud backup of my Okto wallet?

Follow the following steps to create an online online/cloud backup of your Okto Wallet: After creating your Okto wallet, you'll be prompted to take your 'Wallet Backup' on the home screen. Or you can find 'Wallet Backup' in Accounts Tab-> Security section -> Online Recovery Then follow the following

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Wallet Backup

CO
I have tokens in my CoinDCX account, can I transfer them to my Okto wallet?

Yes, you can transfer tokens from your CoinDCX account to Okto wallet. ​ To transfer crypto tokens from your CoinDCX account to your Okto wallet, follow these steps. Note: As Okto is a self-custody application, withdrawals to third-party sources are subject to the limits set by the third-party. Plea

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For CoinDCX Users

FT
How to sell tokens using Trade feature?

Follow the following steps to sell a token in Okto using Trade feature:- Open the Okto App and navigate to Trade tab at the bottom of your screen. Choose the Token You Want to Sell and click on 'Sell' button Choose the blockchain network you want to Sell the token on. Select the appropriate chain fr

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Swap at Okto

CO
How do I create an account on Okto?

Follow the steps below to create an account on Okto: Download the Official Okto app Open the Okto app, and sign up using: Email, or CoinDCX account Enter OTP sent to your email Setup your passowrd Setup your PIN and confirm it Your Okto account will be created and your Okto wallet will be created au

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Create an account/wallet

CO
Where can I see the conversion rate for swapping tokens?

Follow the following steps: Go to 'Trade' tab Select any token Choose another token to be swapped Click on next and you can see the conversion amount

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Swap at Okto

CO
What are Receipt tokens?

When you stake your cryptocurrency, you are essentially locking them up in a smart contract for a specific period of time. During this time, your tokens help to validate transactions on the network and secure the blockchain. In return for this contribution, you receive a reward in the form of additi

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What is Earn?

CO
What is Protocol Fee?

In the DeFi space, protocol fees are a type of fee paid for using a DeFi protocol's services. When a trader engages in a trade on a platform such as PancakeSwap, they are typically charged a protocol fee. This fee is usually a small percentage of the transaction value, and it is designed to compensa

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What is Earn?

CO
Why is Login with CoinDCX not working?

We're always working to make your Okto self-custody wallet more secure, and that's why we've made some updates to our user authentication process. To ensure a smooth login experience with CoinDCX, you'll need to update both your Okto and CoinDCX apps to the latest versions. Latest App Versions to Lo

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Create an account/wallet

CO
How to buy tokens using Trade feature?

Follow the following steps to buy a token in Okto using Trade feature:- Open the Okto App and navigate to Trade tab at the bottom of your screen. Choose the Token You Want to Buy and click on 'Buy' button Choose the blockchain network you want to buy the token on. Select the appropriate chain from t

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Swap at Okto

CO
How to unstake my tokens?

Here's a step-by-step tutorial on how to get your tokens back after staking in Okto: Open the Okto app and navigate to the 'Portfolio' tab. Go to 'Your Investments' and choose the staking investment that you want to unstake. Click on the 'Exit' button and select the option you want to use to unstake

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Staking

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